PIEF Encore

Psychologically Safe Workplaces

PIEF CEO David Fryar hosts this first webinar in the Insight Series. Psychological Health and Safety at Work: Insights from Industry, Leadership and Frontline Teams.

Special guests include Arthur Papagiannis, founder and CEO of AP Psychology and Consulting Services and Peter Daviotis, Mental Health Consultant at Gallagher Bassett.

Psychological Claims

 Beyond Boundaries: Mental Health Across Personal Injury Schemes 

As psychological injury continues to rise across the Australian community, its impact is being felt across both workers’ compensation and life insurance schemes.

In this joint PIEF × ALUCA webinar, industry leaders will come together to explore:

• Current mental health trends affecting personal injury schemes
• The flow‑on impacts between workers’ compensation and life insurance
• How schemes can better align to support recovery, return to work, and long‑term participation
• The critical role of employers in preventing and responding to psychological injury

The session will combine short scene‑setting insights with a panel discussion focused on practical, system‑level responses across schemes.

AI as a Learning Strategy

From AI Tools to Workforce Design: Why L&D Matters More Than Ever

Most organisations are experimenting with AI with proofs of concept are everywhere. But beneath this activity, a deeper shift is underway that many L&D functions are not yet equipped to lead.

This PIEF Learning Exchange explores how AI is not simply a new technology to train people on, but a catalyst forcing a reset in how work is learned, how judgement is developed, and how capability is sustained over time. Drawing on contemporary organisational learning research and real-world case studies, Craig will challenge traditional L&D models, courses, content libraries and static capability frameworks and invite participants to rethink the role of L&D in an AI-enabled workplace.

AI & Storyboarding QA

In this session, Jordan Pilgrim (Clarity CEO) will introduce a suite of AI-powered tools designed to enhance learning experiences and streamline development:

1. ClarityChatbot – Embed an AI assistant directly into your learning modules, giving learners real-time, context-aware support grounded in your course content.

2. ClarityCreate – Accelerate course design with AI-assisted storyboard development, reducing time and effort in the early stages.

3. ClarityReview – Take the guesswork out of quality assurance with AI-generated insights across writing quality, engagement, media use, and accessibility. 

From Lag to Lead: Building a Smarter Injury Management System

This webinar explores the shift from lag to lead indicators in injury management and why acting early makes all the difference.

Hear valuable insights into how governance, culture and timely action can transform injury management outcomes in large organisations.

From AI Tools to Workforce Design: Why L&D Matters More Than Ever

ACC NZ Innovation Showcase

Claims are changing. Recovery is becoming more complex. Psychosocial factors, changing workplaces and evolving expectations around recovery and return to work are creating new challenges for everyone supporting injured people.

So, what are the critical and emerging issues Rehabilitation Counsellors are seeing on the frontline and what do they mean for Case Managers, Injury Management Advisors and leaders?

Join PIEF and ASORC as we bring different parts of the sector together for a practical conversation about what’s changing and how we can respond. We’ll explore:

🔹 Critical and emerging rehabilitation and recovery issues

🔹 What Rehabilitation Counsellors are seeing across the sector

🔹 What this means for frontline claims and injury management practice

🔹 Where Rehabilitation Counsellors can add value to recovery and return-to-work outcomes

🔹 When and how to engage and what great collaboration looks like

Featuring Dr Borris Fedoric, ASORC President, and Alexa Locke, ASORC Director, with the conversation facilitated by PIEF CEO, David Fryar.