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PIEF Encore
A national collaboration series for capability, leadership and practice.

PIEF Encore is a year-long, member-led collaboration series designed to connect, inspire and uplift capability across the personal injury industry.
Encore brings together evidence-based insight, applied learning, peer connection and practical skill-building through a structured program of events, labs, conversations and digital content delivered across the year.
Rather than standalone events, Encore has been deliberately designed as a connected capability journey supporting individuals, teams and organisations to build confidence, consistency and leadership in a complex and evolving environment.
Encore is included as part of PIEF Membership.

PIEF Encore is delivered through five integrated streams, each playing a distinct role in building capability across the year.
Together, they form a progressive capability build moving from insight and awareness, through applied practice, to system maturity and leadership confidence
Insight Series
Evidence-based insight & future-focused practice
Quarterly webinars designed to build shared understanding of emerging trends, reform directions and evolving professional standards. The Insight Series supports strategic awareness, common language and future readiness across the industry.
Audience: All members
Delivery: Virtual webinars
Learning Exchange
Workforce systems, pathways & leadership capability
A community-style forum focused on workforce systems, learning strategy, leadership development and capability frameworks. These sessions support organisations to design, embed and sustain learning aligned to industry standards and future workforce needs.
Audience: L&D, Capability, People & Culture, Operational leaders
Delivery: Hosted sessions with virtual access
Case Convos
Peer learning & lived practice
Facilitated, peer-based sessions that create a safe space to explore real cases, complex practice challenges and shared problem-solving. Case Conversations strengthen professional judgement, confidence and collective learning across jurisdictions and organisations.
Audience: Case Managers, Practitioners, Technical Specialists and frontline Leaders
Delivery: Virtual case conferences
Practice Labs
Applied skill-building & behavioural shift
Immersive, hands-on sessions designed to translate learning into action. Practice Labs focus on practical tools, coaching, reflection and real-life application to directly improve confidence, consistency and quality of practice.
Audience: Practitioners and leaders
Delivery: In-person and virtual (rotating locations)
PIEF Studio
Evidence-based insight & future-focused practice
Reflection, narrative & monthly industry pulse
PIEF Studio provides the connective thread across Encore.
Through podcasts and digital content, Studio reflects on learning, amplifies insight, shares emerging thinking and maintains momentum across the year.
Audience: All members
Delivery: Monthly podcast and digital releases
Why Encore?
The personal injury environment is increasingly complex — shaped by reform, psychosocial risk, workforce pressures and rising expectations of professionalism and care.
Encore exists to:
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Strengthen capability and leadership at all levels
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Build shared language, confidence and professional judgement
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Enable cross-jurisdiction collaboration and knowledge exchange
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Translate insight and evidence into practical, real-world application
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Maintain a steady rhythm of value and engagement across the year
Encore is built by industry, for industry shaped by member input, lived practice and emerging evidence.
Get Involved
Encore is a member-led series, and there are multiple ways to contribute:
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Host an in-person session or lab
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Partner on content or co-deliver a stream
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Contribute case studies, insight or lived practice
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Explore sponsorship or collaboration opportunities
If you or your organisation would like to be involved, we’d love to hear from you.
2026 Encore Calendar
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Encore runs across the full calendar year, with a mix of virtual and in-person sessions delivered nationally.
Explore upcoming sessions, locations, audiences and registration details using the interactive calendar below.
Insight Series Webinar 1
Feb 19 from 12pm to 1pm AEST
Psychological Health and Safety at Work: Insights from Industry, Leadership and Frontline Teams.
Ready to dive into some insights about the workplace? This online event is your chance to connect and learn from wherever you are. No need to travel just bring your curiosity and join the conversation!
Don't miss out on this exciting virtual session packed with valuable tips and fresh perspectives. See you online!
Unlocking industry expertise
As a member, you’ll get access to training and tools to lead and innovate in personal injury management. With accredited programs and professional development tailored to industry needs, this is your chance to sharpen your skills and drive better outcomes for the people you support.