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PIEF Encore Recordings
A library of recordings from the PIEF Encore national collaboration series for capability, leadership and practice.
Insight Series
The Encore Insight Series provides evidence-based perspectives on emerging trends, reform directions and evolving professional standards.
Psychologically Safe Workplaces
PIEF CEO David Fryar hosts this first webinar in the Insight Series. Psychological Health and Safety at Work: Insights from Industry, Leadership and Frontline Teams.
Special guests include Arthur Papagiannis, founder and CEO of AP Psychology and Consulting Services and Peter Daviotis, Mental Health Consultant at Gallagher Bassett.
Psychological Claims
Beyond Boundaries: Mental Health Across Personal Injury Schemes
As psychological injury continues to rise across the Australian community, its impact is being felt across both workers’ compensation and life insurance schemes.
In this joint PIEF × ALUCA webinar, industry leaders will come together to explore:
- Current mental health trends affecting personal injury schemes
- The flow‑on impacts between workers’ compensation and life insurance
- How schemes can better align to support recovery, return to work, and long‑term participation
- The critical role of employers in preventing and responding to psychological injury
The session will combine short scene‑setting insights with a panel discussion focused on practical, system‑level responses across schemes.
Learning Exchange
Collaborative forums for organisations responsible for workforce capability, learning design and professional development.
AI as a Learning Strategy
From AI Tools to Workforce Design: Why L&D Matters More Than Ever
Most organisations are experimenting with AI with proofs of concept are everywhere. But beneath this activity, a deeper shift is underway that many L&D functions are not yet equipped to lead.
This PIEF Learning Exchange explores how AI is not simply a new technology to train people on, but a catalyst forcing a reset in how work is learned, how judgement is developed, and how capability is sustained over time. Drawing on contemporary organisational learning research and real-world case studies, Craig will challenge traditional L&D models, courses, content libraries and static capability frameworks and invite participants to rethink the role of L&D in an AI-enabled workplace.
From AI Tools to Workforce Design: Why L&D Matters More Than Ever
AI & Storyboarding QA
In this session, Jordan Pilgrim (Clarity CEO) will introduce a suite of AI-powered tools designed to enhance learning experiences and streamline development:
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ClarityChatbot – Embed an AI assistant directly into your learning modules, giving learners real-time, context-aware support grounded in your course content.
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ClarityCreate – Accelerate course design with AI-assisted storyboard development, reducing time and effort in the early stages.
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ClarityReview – Take the guesswork out of quality assurance with AI-generated insights across writing quality, engagement, media use, and accessibility.
PIEF Studio
PIEF Studio is the monthly narrative of Encore, sharing conversations, reflections and emerging thinking from across the industry.
From Lag to Lead: Building a Smarter Injury Management System
This webinar explores the shift from lag to lead indicators in injury management and why acting early makes all the difference.
Hear valuable insights into how governance, culture and timely action can transform injury management outcomes in large organisations.




