FNS30210 Certificate III in Personal Injury Management (Claims Management)
This qualification is designed to reflect the role of entry level employees within the personal injury management sector, who apply a broad range of competencies using limited discretion and judgement within the claims management function.
Work functions may include:
- processing case claims
- acting as a claims agent
- assisting in making workplaces and other relevant areas safe
- promoting health, safety and welfare of workers and others
- monitoring and review processes to ensure treatment is prompt, proactive and effective
- promoting and improving return to work outcomes
Qualification pathway
Personal injury management entry level job roles that may relate to outcomes within:
- workplace injury insurance
- compulsory third party insurance (CTP)
Apprenticeship
This qualification is suited to an Australian Apprenticeship pathway.
Pathways
The primary pathway from this qualification is entry level employment in the personal injury management sector. Other personal injury management specialist FNS10 Financial Services Training Package qualifications at Certificate III and IV would support career progression.