Excellence in Return to Work / Return to Community Award
This award acknowledges individuals who achieve sustainable return to work / return to community outcomes for the injured.
Excellence in Customer Service
This award acknowledges those individuals who provide exceptional customer service to those impacted by a personal injury.
Excellence in Personal Injury Management
This award acknowledges the outstanding contribution made by those who manage and/or assist in the supporting of personal injury claims.
Innovation in Personal Injury Management
This award acknowledges an individual or team that has developed or implemented improvements to computer systems and/or processes; or introduced a new concept, initiative, technology, policy, procedure, product or service that enables their organisation to provide or improve services to injured workers, injured motorists, employers or other appropriate stakeholders. This may include a single initiative or may encapsulate a range of initiatives.
Outstanding Contribution by an Individual
This award acknowledges the ongoing contribution and influence of an individual within the personal injury management industry. Their contribution and influence would be over and above that normally required by their position, and would have occurred over an extended period.
Student Excellence Award
This award will be presented to a student enrolled in the Personal Injury Education Foundation's postgraduate program who has shown outstanding academic performance, has shown strong leadership qualities, has an excellent understanding of the industry and has successfully applied learnings from the program in their workplace.